Overview

At YARNILOREXUS, we strive to provide our customers with high-quality products. If you are not satisfied with your purchase, we offer a fair and transparent refund policy to ensure your experience with us is satisfactory.

Eligibility for Refunds

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain types of goods are exempt from being returned, such as perishable goods, custom products, and personal care items.

Refund Process

To initiate a refund, contact us at [email protected]. Please include your order number and the reason for the refund. Once your refund request is received, we will notify you of the approval or rejection of your refund within 7 business days.

Refunds (if applicable)

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 10 business days. If you haven’t received a refund yet, please check with your bank or credit card company, as there may be some processing time before a refund is posted.

Exchanges and Shipping

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]. You will be responsible for your own shipping costs for returning your item, which are non-refundable.